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4.0 TROUBLESHOOTING
If the StarInverter’s “STAND BY” LED remains red for a prolonged period (longer than the
5 minute timer required by code), and all of the operating parameters are within
specification (see system specifications), the AC breaker or AC disconnect should be
turned to the OFF position for 1 minute and then returned to the ON position. If the DC
and AC voltage levels are within specification, the red “STAND BY” LED will not be
illuminated. The green “OK” LED will be illuminated and the inverter will produce power
after 5 minutes. If the red “STAND BY” light remains illuminated, double-check all
connections and voltage levels. If the red “STAND BY” light is still illuminated, contact
your authorized dealer/distributor for product support.
In addition to the above fault indicators, the PVP Command Center software will indicate
system status. If a fault has occurred, a fault message as well as the corresponding code
will be displayed.
The vacuum fluorescent display will provide the following codes when a fault has
occurred:
First Code:
PDPA FAULT 0x8000 power module generated fault
VOLTAGE FAULT 0x1000 Code 3 will contain further information
GROUND FAULT 0x0400
LOW POWER FAULT 0x0200 array power too low for max power
CPU LOAD FAULT 0x0100 software overload
OVERCURRENT FAULT 0x0040
PRECHARGE FAULT 0x0020
HEATSINK TEMP FAULT 0x0004
AMBIENT TEMP FAULT 0x0001
Second Code: 0x0000 will always remain zero
Third Code: (Voltage Faults)
AC SENSE 0x0800 AC voltage sensing missing per UL or
Ground Fault
AC OVER VOLTAGE FAULT 0x0400
AC UNDER VOLTAGE FAULT 0x0200
AC UNDER FREQUENCY FAULT 0X0100
AC OVER FREQUENCY FAULT 0x0080
DC UNDERVOLTAGE FAULT 0x0020 array voltage too low
DC OVERVOLTAGE FAULT 0x0010
P15 FAULT 0x0002 +15V supply out of specifications
PS FAULT 0x0001 +5V supply out of specifications
As indicated above, there are three 16-bit codes assigned to describe faults, one of which
will always remain zero. More than one fault can be represented at a time. This will be
indicated by a fault with a code equal to the sum of the individual faults.
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